Emplois Manpower (Luxembourg)

Manpower is looking for a Customer Service Specialist for a client specialized in the industrial sector located in Bissen.

Your missions :

• Manage customer orders from entry to delivery, ensuring accuracy and efficiency.
• Act as the main point of contact for customers regarding orders, deliveries and product availability.
• Follow up with internal and external stakeholders to ensure excellent customer service.
• Analyze customer forecasts and monitor demand trends.
• Collaborate closely with Planning and Supply Chain teams to ensure product availability.
• Identify potential supply issues and proactively communicate solutions.
• Participate in regular customer meetings and support continuous improvement initiatives.
• Maintain accurate records within the ERP system and customer portals.
• Ensure a high level of customer satisfaction through professional and proactive communication.

Your profile :

• At least 2 years of experience in Customer Service, Order Management, Sales Administration or a similar role.
• Experience managing orders and coordinating with multiple stakeholders.
• Comfortable working in an international and fast-paced environment.
• Strong organizational and communication skills.
• Proactive, solution-oriented and able to work independently.
• Fluent English is mandatory.
• French is considered an asset.
• Experience with ERP systems is a plus.

What Client Offers:

• Temporary assignment with a strong possibility of permanent employment.
• Full-time position based in Bissen.
• Flexible working hours (start between 7:00 and 9:00 a.m.).
• One day of remote work per week once fully autonomous.
• 13th-month salary and group insurance.
• International and collaborative working environment.

Interested in this opportunity? Apply now!