customer support jobs
- Interfacing with (i) customers / intermediaries and (ii) with other Services of the Bank in a timely and efficient manner to ensure receipt of information…
- Execute the pre-employment medical assessment of newly hired staff members, in order to ensure a timely and efficient delivery of responses and provide…
- Ensure that all processes and procedures are described and mapped and support their optimisation based on colleagues’ experience and feedback.
- Coordinate the work of external consultants in the domain of data governance, in particular for Data Lineage, and support the Head of Unit / Division in…
- Systematic monitoring, issue management and reporting are required to support the overall quality control.
- Serve as a first-level point of contact for business…
- At least 5 years of relevant professional experience in an IT function managing complex projects or application support teams in the finance/banking environment…
- Contribute to the design and implementation of new financial products to meet customer requirements.
- Perform indicative and firm quotations for standard and non…
- Manage all framework contracts related to hardware/software procurement and support/maintenance renewals ensuring that all assets are under valid support…
- Experience designing and/or troubleshooting IT infrastructure issues and providing first-class customer service.
- This is a full time position at grade 5/6.
- Contribute to the design and implementation of new financial products with OPS to meet customer requirements.
- Organisational Commitment: Is willing to commit to…
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