- Facing a massive growth in their activities, we are currently recruiting an IT Customer Support (M/F) to join their multicultural and dynamic team in Luxembourg…
- The ideal Customer Support Operator will:
- Pro-active and well-organized attitude in all areas of customer support.
- Maintain a high degree of customer service;
Northern Trust Corp.
- The position is based in Northern Trust offices in Luxembourg.
- Liaise with investors/clients to meet compliance and operational requirements, and ensure various…
- Fondée en 1856, la Banque Internationale à Luxembourg (BIL) est la plus ancienne banque universelle du Grand-Duché.
- Vous reporterez au Direct Banking Manager.
- Enhance content and manage the customer support knowledge database.
- Preferably at a financial institution or in customer support.
- Provide data management support to users.
- Provide first and/or second line support and answer questions of end-users regarding the use of ICT products.
- Support the desk-based verification of counterparts.
- Respond to enquiries from external counterparties to enable efficient completion of processes and positive…
- And all the support functions.
- Provide ad-hoc support to the Operating Office depending on volume.
- Support and advise client facing units based on client…
- Ces métiers s’appuient sur d’importantes fonctions Support et sur nos départements de suivi du Risque.
- Fondée en 1856, la BIL est un acteur clé des métiers de…
- Ensure follow-up and investigation on customer inquiries (support level 2);
- Within our Luxembourgish organization SIX Payment Services (Europe) SA, we are…
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