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Vodafone Employee Reviews for Terminal Manager

Job Title
Terminal Manager1 review
Location
Luxembourg1 review
Ratings by category
Found 1 review matching the search
See all 5,403 reviews
5.0
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• Development and management of end-to-end global procurement processes and ensuring an excellent service delivery to all customers: Operating Companies, Partner Markets and 3rd Party businesses (scope, SIM cards, Terminals, netbooks etc.)
• Global process owner of Terminals related Claims process designed with involvement of all VF operating companies and suppliers,

Hired and trained team in SSC to perform BAU activities

• VMI/VMR/CMI Programme Managing across Vodafone Operating Companies

• Service delivery management of Opertaion Centre of Vodafone (focus on Business support, Finance and Project support teams)

• Daily Tailoring and improving processes to please customers/suppliers and improve customer service

• Responsible for design and delivery of the Supplier Performance Management for Terminals Category

• Responsible for building a central repository of global Vodafone contracts and a central reporting tool

• Development, management and leveraging relationships with Terminals Commercial customers, suppliers, VPC Operations, VPC Enablers, Vodafone internal Shared Service Centre and Global Terminals stakeholders as well as with external global service providers (logistics, warehousing, compliance, after sales, etc.), and driving the negotiation, implementation, review and execution of all the relevant service level agreements to ensure profitability of the Terminals Commercial area, cost efficiency and customer satisfaction while trading on a global scale.

• Documentation and communication of new processes on global level

• Migrating new OEM vendors to Vodafone Procurement
 - more...
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Overall rating
3.9
Based on 5,403 reviews
5
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4
1.8K
3
1K
2
301
1
269
Ratings by category
3.7
Work/Life Balance
3.6
Compensation/Benefits
3.5
Job Security/Advancement
3.6
Management
3.7
Culture