Docler Holding Employee Review
Summary of my position at Docler holding
Aim of the position: Supporting Webmasters who our partners in order to strengthen the service.Main tasks and competences:-Providing first line customer support for issues being reported from direct customers -Effective support for the Webmasters (E-mail, Chat Support)-Following the Webmasters related information and data, changes,prevent any internal problems-Handling the Webmasters's fraudulent cases and bug reports.-Continuous improvement of skills which are necessary for successful working-Supporting the decision making process regarding product line-Covering other tasks ordered by the Managing Director-Keeping the internal rulesScope of Authority: Able to suggest developments, new establishments regarding the covered issues.Social Media SpecialistSocial Media for Oranum.com (Facebook, Google+, Twitter,Pinterest,Youtube)-Posting on Social Networks (promotions, quotations, all kind of content related to the service/product we sell. -Facebook Ad Campaign (Creating new Ad Campaigns, setting the daily budget,PPC & Bidding)-Reach out for new potential French speaking Psychics for Oranum France. Gained knowledge about : Affiliate Networks, Social Media Marketing, Ad Campaigns, HTML Codes & Cookies.
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